Endorsements
“Whether it’s in-app copy, a blog article, or video script, Sarah is able to adeptly adjust her writing to the appropriate tone, always keeping in mind the objective and audience. She always maintains a positive attitude, which makes her fun to work with and attests to her relationship building skills."
-Jonathan Kenner, Staff Technical Writer
“Sarah is always looking for ways to grow and better those around her. She approaches her craft with humility and though understands the most pertaining to constraints surrounding her work, creates an environment that encourages others towards discourse, as opposed to group think. She is constantly context switching, but never misses a beat, answering questions thoroughly and knowledgeably, all the while probing for the betterment of the user, the business, and the team writ large.”
-Oren Schindler, Senior Manager of Design
“Sarah is empathetic and outcome driven in all that she does. She brings empathy for customers, drivers and her internal stakeholder partners. She has a strong drive to understand issues/problems and brings a creative & agile approach to solve the problems. Sarah is always quick to respond and is a superb collaborator, always contributing high value to solutions.”
-Brette Blostone, Senior Manager of Product Strategy
“Sarah is a great team player and always willing to take feedback and adjust while also proposing what makes sense based on her knowledge and expertise. Through her leadership, the LMD content design team is ensuring the quality, accessibility, and ease of use of our applications, especially Spark Driver, GoLocal, and Dispatcher. This reduces the end-user contact rate and cost per delivery, and improves our app ratings. Sarah is also good at understanding product requirements, setting right expectations, and is quick to deliver.”
-Mohit Agarwal, Director of Product Technology
"I can't recommend Sarah highly enough. Over the past 2 years, Sarah led our team with compassion and vision. Her UX writing and content design instincts are matched only by her keen editor's eye. I count myself lucky to have had to chance to begin my career as a UX writer under her."
-Samantha Eldredge, Content Strategist
"Sarah is an expert content designer and leader. She holds the highest standards for herself and her team, while being a supportive and understanding people manager at the same time. She has elevated the level of content design at Walmart and has empowered her team to make impactful contributions that will have a lasting effect on the company's suite of products."
-Madeleine Marecki-Hall, Lead Content Strategist
"I had the pleasure of working under Sarah’s leadership for two years, and I can confidently say that she is an exceptional leader in the field of UX writing. She is not only a visionary in UX writing but also an outstanding mentor. She fosters a collaborative and supportive environment where ideas are encouraged and creativity flourishes. Her ability to provide constructive feedback and guidance has been instrumental in my professional growth and development. I would highly recommend Sarah to any organization seeking a dedicated and visionary UX writing manager who can inspire teams and drive impactful results. Her leadership and expertise have been invaluable, and I am grateful for the opportunity to have worked alongside her."
-Elena Gottfeld, Localization Specialist
"I have been Sarah’s manager for almost five years now. Since I’ve been with the company, I’ve seen her convert from contractor to full time, get promoted twice, and win multiple awards. She was nominated for and won a Super Leader award in January of 2023 and the Making a Difference Award in February of 2021.
Sarah is a phenomenal writer and leader. I rely heavily on her extensive knowledge of Walmart’s products and content design. I am so grateful for her endless dedication! Sarah is a tremendous asset to the company (motivated, reliable, competent, forward thinking, and problem solving). She consistently exceeds her goals and all expectations. She regularly introduces new process ideas to the team. She’s an excellent writer (both technical and creative), enthusiastic about her role, and brings great energy to her tasks.
Sarah currently manages the Content Design team for all of Walmart’s US Omni & Platforms Tech products—setting strategy, ensuring content consistency, working closely with various Legal teams to ensure legal compliance, writing content, and managing the other writers. She leads a weekly UX content sync with the Content Design team and a weekly UX workshop. She collaborates with the Business, UX, Product, and Operations teams for user journey mapping before mocks are even created to best implement initiatives. On top of all that, she also manages our Localization Specialist contractor and localization strategy. She embodies servant leadership—always collaborative, thoughtful, and helpful.
She is well respected by the many stakeholders and leaders that she works with every day. According to her Product, Design, Legal, and Business stakeholders, Sarah is “empathetic and outcome-driven." She is a “superb collaborator, always contributing high value to solutions.” She has “an innate ability to get things done fast.” She has “gone above the scope of a UX writer on every initiative” and constantly “helps the team innovate.” She “has been an amazing partner” and “always has the answer.” Additionally, she is “a thought leader and champion for drivers” and “challenges assumptions and seeks data to make decisions.”
-Nichole Lee, Senior Manager of Content Strategy
"Sarah possesses great team and stakeholder management leadership skills as she is good at understanding product requirements, setting right expectations, deciding on breaking the initiatives for the team based on their skills and past projects experiences of content writing, and being available to fulfill gaps as needed. She continues to show great empathy towards customers and stakeholders understanding their point of views bringing positive attitude and collaboration.
Sarah led and played a major role in multiple Product initiatives from UX and copy perspective. She led the conversations with Product and Research, and then identified gaps in the existing version vs. what drivers really prefer based on user research findings and proposed totally “out of box” copy, which initially Product was hesitant to use, but it was a great success and drivers loved and appreciated it."
-Anchal Gupta, Staff Product Manager
Want to read even more endorsements? Be sure check out my LinkedIn.